Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I keep getting a man popping up on my page. It is a drawing

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt_G

CDP3540
CDP3540
more options

I go to my yahoo email and when I go to click on anything I get a drawing of a man, with questions. I don't click them on. But then when I went to send a email, there was a strange search box in the message part of email. This is not happening with IE. I have a email address with IE. No problem...

I go to my yahoo email and when I go to click on anything I get a drawing of a man, with questions. I don't click them on. But then when I went to send a email, there was a strange search box in the message part of email. This is not happening with IE. I have a email address with IE. No problem...

All Replies (1)

Matt_G
Matt_G
more options

Hi CDP3540,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

Finally, your issue may be because you've been hit with some Malware.

Hopefully this helps!