Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Shortcuts Unaccessible from Web Address Bar with an Open Tab

  • 2 replies
  • 10 have this problem
  • 286 views
  • Last reply by jbr
  • Open

Steven Foster
Steven Foster

Hi,

With a browser tab open to any website, I’m no longer able to use a saved shortcut upon tapping into the web address bar.

Tapping the address bar brings up the keyboard and screen as normal, except with a faded background. As soon as you try selecting a saved item it sends you back to the existing open web page.

Hi, With a browser tab open to any website, I’m no longer able to use a saved shortcut upon tapping into the web address bar. Tapping the address bar brings up the keyboard and screen as normal, except with a faded background. As soon as you try selecting a saved item it sends you back to the existing open web page.
Attached screenshots

All Replies (2)

Firefox_Fan
Firefox_Fan

I have found this exact problem also. related trouble report

Modified by Firefox_Fan

jbr
jbr

In case you have any "custom URL" set as your new tab, there was a bug for such setup preventing tapping the icons, that should have been fixed in this week's v150.1 — if you wanna try updating, to see if it resolves for you?

For some subset of users there was also a feature being rolled out last year that briefly resulted in this overlay causing the icons not being active — but that got resolved hopefully promptly back then, before shipping to more folks, however please do feel free to report back if this issue still persists for you. Thanks!

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.