Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Opening e-mail

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Terry

mmamez
mmamez
more options

For the past week, I haven't been able to open my e-mail without using Firefox troubleshoot mode.

For the past week, I haven't been able to open my e-mail without using Firefox troubleshoot mode.

All Replies (1)

Terry
Terry
more options

This tells you what that means.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-does-not-happen-in-troubleshoot-mode

The most likely cause is your theme or add-ons.

https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.