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Running Firefox 113.0.1 no streaming service will work, telling me to update

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  • Last reply by AzZA

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Nextflix, Hulu and Amazon Prime all say "Need to update Firefox in order to stream this, go to setting, help and update. I do all that, Firefox says im running the current version, but still unable to get any streaming platform to work. Tried Firefox save move, issue persists. Tried Chrome, works fine, no issues. So it's a firefox issue.

Nextflix, Hulu and Amazon Prime all say "Need to update Firefox in order to stream this, go to setting, help and update. I do all that, Firefox says im running the current version, but still unable to get any streaming platform to work. Tried Firefox save move, issue persists. Tried Chrome, works fine, no issues. So it's a firefox issue.

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Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

i have no issues with Prime or YouTube. see screenshot

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No "Safe Mode" issue persists. Like I said in my posting.

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try using older version of firefox