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Why can I no longer access Amazon Smile in Firefox.

  • 1 reply
  • 0 have this problem
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  • Last reply by jonzn4SUSE

anthony-lee
anthony-lee
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I have suddenly become unable to access Amazon Smile through Firefox. Google Chromr seems to work ut I don't really like it. I get the message: Secure Connection Failed

An error occurred during a connection to smile.amazon.co.uk. 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

This seems strange as I have never had this prolem until today. ps I'm not particularly computer savvy so you'd have to lead me by the hand!

I have suddenly become unable to access Amazon Smile through Firefox. Google Chromr seems to work ut I don't really like it. I get the message: Secure Connection Failed An error occurred during a connection to smile.amazon.co.uk. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. This seems strange as I have never had this prolem until today. ps I'm not particularly computer savvy so you'd have to lead me by the hand!

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Standby... hand holding in progress.  ;-))

It works for me. see screenshot

Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Try forgetting the site, but make sure you know your password. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Clear your browser cache. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

What security software are you running?