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Not Compatible with Firefox ESR

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  • Last reply by Andrew

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Since I cannot install the VPN add-on, I need to cancel my account. However, your instructions assume I have the extension installed.

So how do I cancel my account?

Since I cannot install the VPN add-on, I need to cancel my account. However, your instructions assume I have the extension installed. So how do I cancel my account?

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Log into your account at https://accounts.firefox.com, click manage next to Subscriptions, and click support.

You may also be interested in Mozilla VPN (https://vpn.mozilla.org/) which is available for Windows 10, Android & iOS.