Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't copy/paste

more options

I'm unable to paste text/links anywhere in FF. (The only thing I can do is control + Z)

I'm unable to paste text/links anywhere in FF. (The only thing I can do is control + Z)
Attached screenshots

Modified by uptowngirl_48

Chosen solution

Try to uninstall (trash) and reinstall Firefox.

Download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

If you keep having problems then create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Read this answer in context 👍 1

All Replies (9)

more options

Please explain the problem in detail. What happens when you try?

more options

absolutely nothing happens! I can get the drop down menu for copy/paste nothing happens (after I highlight what I'm wanting to copy obviously) copy & paste...

more options

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

more options

You highlight what you want, right-click selecting Copy. Does the menu close, or stay open?

more options

FredMcD said

You highlight what you want, right-click selecting Copy. Does the menu close, or stay open?

it stays open.

about the flag, I'm not sure what you're referring to

Modified by uptowngirl_48

more options

Is this on all websites, some, a few?

Note that some websites disable the right-click.

Please provide public (no password) link(s) that we can check out. No Personal Information Please !

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Chosen Solution

Try to uninstall (trash) and reinstall Firefox.

Download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

If you keep having problems then create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

cor-el said

uninstalling firefox

corl-el thanks so much for your help, this solved the problem!!! :D

Modified by uptowngirl_48