Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

lost my pass word

dtksharpe
dtksharpe
more options

Have transferred my thunderbird programme to my new computer because the old computer crashed. The new downloaded programme is asking for a password which I cannot remember- can you please help.

Have transferred my thunderbird programme to my new computer because the old computer crashed. The new downloaded programme is asking for a password which I cannot remember- can you please help.

Chosen solution

It would be asking for the password to your email account. Your email password is between you and your email provider. You will have to work with them to reset your forgotten password. Most providers have a link to reset passwords on their email help page.

Read this answer in context 👍 0

All Replies (1)

user01229325
user01229325
more options

Chosen Solution

It would be asking for the password to your email account. Your email password is between you and your email provider. You will have to work with them to reset your forgotten password. Most providers have a link to reset passwords on their email help page.