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I can't sign in with correct user name and password.

  • 1 reply
  • 3 have this problem
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  • Last reply by FredMcD

zipsmama
zipsmama
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I'm simply trying to sign in for the first time on my new Macbook Pro. I have my correct username and password. I received email confirmation that the activation was complete. I sent a request to reset my password, no email received. I loved Firefox on my other Mac. Please advise. It's so much better than Safari.

I'm simply trying to sign in for the first time on my new Macbook Pro. I have my correct username and password. I received email confirmation that the activation was complete. I sent a request to reset my password, no email received. I loved Firefox on my other Mac. Please advise. It's so much better than Safari.

All Replies (1)

FredMcD
FredMcD
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Such e-mail is always sent to the address on file with the web site.

Any username/password issues should be posted here with password in the heading, https://support.mozilla.org/en-US/forums/contributors