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I have Shockwave Flash 16 and 17 and am running Firefox 37, but youtube videos keep crashing.

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I have Shockwave Flash 16 and 17 and am running Firefox 37, but youtube videos keep crashing.

Chosen solution

Thanks for reporting your solution to Flash lockups, which included reinstalling the Flash plugin after first doing a complete uninstall, including manual removal of leftover Flash files and folders.

For the benefit of others reading, Adobe includes instructions for uninstalling Flash on Windows in their own help article (linked from the Flash Plugin - Keep it up to date and troubleshoot problems Firefox article) which is:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

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Chosen Solution

Thanks for reporting your solution to Flash lockups, which included reinstalling the Flash plugin after first doing a complete uninstall, including manual removal of leftover Flash files and folders.

For the benefit of others reading, Adobe includes instructions for uninstalling Flash on Windows in their own help article (linked from the Flash Plugin - Keep it up to date and troubleshoot problems Firefox article) which is:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html