Hello Ari94,

The host pr-apac.ybp.yahoo.com seems to be registered to yahoo according to

IP address: 106.10.193.45 Host name: pr-apac.ybp.yahoo.com Alias: pr.pbp.vip.sg3.yahoo.com pr-apac.ybp.yahoo.com 106.10.193.45 is from Singapore(SG) in region Southern and Eastern Asia

But the server(s) behind seems in timeout actually.

I think you will have the same result with any internet browser.

InfinityOne said

Hello Ari94, The host pr-apac.ybp.yahoo.com seems to be registered to yahoo according to IP address: 106.10.193.45 Host name: pr-apac.ybp.yahoo.com Alias: pr.pbp.vip.sg3.yahoo.com pr-apac.ybp.yahoo.com 106.10.193.45 is from Singapore(SG) in region Southern and Eastern Asia But the server(s) behind seems in timeout actually. I think you will have the same result with any internet browser.

Hi, thank you very much for quick reply. I appreciate that very much.

Sorry, MS Internet Explorer is very quick to open Yahoo.com or even Yahoo.co.jp even MS IE do not show empty space like Firefox. I have also tried Firefox in safe mode but no avail.

Ari94,

Can you then follow this kb:

Fix problems that cause images to not show

And see if it helps you

InfinityOne said

Ari94, Can you then follow this kb: Fix problems that cause images to not show And see if it helps you

Hi, thank you for the reply. I followed the guidance and nothing changed. Image setting is set to Allow. Even I tried to rename JS file.

InfinityOne said

Ari94, Can you then follow this kb: Fix problems that cause images to not show And see if it helps you

Additional: I opened Yahoo Japan in Safe mode and now it is working. What does that mean do you know?

Thank you

Ari94,

Please check this link Diagnose Firefox issues using Troubleshoot Mode

I suppose it's due to an add-on or theme, do you remember what did you install at last ?

Safe Mode is a special Firefox mode that can be used to troubleshoot and fix problems. Safe Mode temporarily turns off hardware acceleration, resets some settings, and disables add-ons that might be causing problems. By comparing Firefox behavior in normal mode to its behavior in Safe Mode you may be able to pinpoint the cause of the problem.

Hi InfinityOne, thank you very much for your follow up.

After reading your message I disabled Add-ons one by one and found the Privacy Badger was creating problem for Yahoo Japan.

Do you think I should disabled Privacy Badger?

Thank you

InfinityOne said

Ari94, Please check this link Diagnose Firefox issues using Troubleshoot Mode I suppose it's due to an add-on or theme, do you remember what did you install at last ? Safe Mode is a special Firefox mode that can be used to troubleshoot and fix problems. Safe Mode temporarily turns off hardware acceleration, resets some settings, and disables add-ons that might be causing problems. By comparing Firefox behavior in normal mode to its behavior in Safe Mode you may be able to pinpoint the cause of the problem.

Hello Ari94,

I see that Privacy Badger have an option to be "disabled on current page" perhaps can you do this with yahoo pages ...

Hi,

Thanks a lot, yeh you are correct. I disabled and some how it is working fine. I appreciate your help.

InfinityOne said

Hello Ari94, I see that Privacy Badger have an option to be "disabled on current page" perhaps can you do this with yahoo pages ...

I'm happy if i helped.

Don't forget to click on helpfull/solved -> yes if it helped

You both have done very well.

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.