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Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Help articles

Create & edit articles

Learn how to create and edit knowledge base articles.

In English

Using Templates

Article History

Markup chart

How to use "For" tags

When and how to use keywords to improve an article's search ranking

Anatomy of a Knowledge Base article

Create a new Knowledge Base article

Submit a minor update in a Knowledge Base article

"About" article type best practices

"How-to" article type best practices

"Troubleshooting" article type best practices

"FAQ" article type best practices

Article Metadata and how to edit

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