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Firefox instantly closes after opening it

  • 3 პასუხი
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  • ბოლოს გამოეხმაურა zeroknight
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XokikXoxik
XokikXoxik

As described in the title Firefox instantly closes after opening it. I can see the window opening for half a second but then it closes again. Same with Troubleshoot mode. New installation of Windows 11, new installation of Firefox, only the standard antivirus from Windows. I don't know what could pose an issue except maybe some corrupt data that was downloaded from Onedrive although I already deleted the profiles in the AppData folder.

As described in the title Firefox instantly closes after opening it. I can see the window opening for half a second but then it closes again. Same with Troubleshoot mode. New installation of Windows 11, new installation of Firefox, only the standard antivirus from Windows. I don't know what could pose an issue except maybe some corrupt data that was downloaded from Onedrive although I already deleted the profiles in the AppData folder.

ყველა პასუხი (3)

cor-el
cor-el
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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

Download the latest vc_redist.x64 and vc_redist.x86 files.

You need to reboot the computer.

Boot the computer into Windows Safe Mode with network support to see if that has effect.

XokikXoxik
XokikXoxik კითხვის დამსმელი

Thank you for your answer. I installed the packages. Firefox still didn't start. However, in Safe Mode Firefox seems to operate normally. Any ideas on why that is the case / how to fix it? I never had an issue like this before.

zeroknight
zeroknight

It sounds like your Microsoft account has parental controls enabled which limits what browsers you can use, you could try to get this limitation removed or create a new account. Renaming firefox.exe to something else can get it working but this will break DRM protected videos.