Folders disappear
I have 4 email accounts - 2 with UK provider Talktalk and 2 with Gmail I access all of these these via two different computers Since the update 159 a couple of days ago, … (ვრცლად)
I have 4 email accounts - 2 with UK provider Talktalk and 2 with Gmail I access all of these these via two different computers Since the update 159 a couple of days ago, the folders of the Talktalk account on one machine have vanished. On the other machine they are fine. The missing folders could be brought back by running in trouble shooting mode by disabling addons. Now, that doesn't work. I can access all folders on my other machine and by webmail. As I am writing this, the inbox has appeared with all my mail but no other folders. I have pasted the trouble shooting information below
Application Basics
Name: Thunderbird Version: 159.0 Build ID: 20261026161902 Distribution ID:
Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:159.0) Gecko/20100101 Thunderbird/159.0 OS: Windows_NT 10.0 19045 OS Theme:
Launcher Process: Enabled
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 1
Enterprise Policies: Inactive
Google Location Service Key: Found
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Memory Size (RAM): 15.9 GB
Disk Space Available: 13.0 GB
Mail and News Accounts
account2:
INCOMING: account2, , (none) Local Folders, 0, 3
account3:
INCOMING: account3, , (imap) imap.talktalk.net:143, 2, 3
OUTGOING: , smtp.talktalk.net:587, 2, 3, true
account5:
INCOMING: account5, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
account6:
INCOMING: account6, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
account8:
INCOMING: account8, , (imap) imap.talktalk.net:993, 3, 3
OUTGOING: , smtp.talktalk.net:465, 3, 3, true
Libraries
Library
Status
Expected minimum version
Version in use
Path
RNP (OpenPGP)
OK
0.18.1
0.18.1.MZLA.159.0.botan.3.11.1
C:\Program Files (x86)\Mozilla Thunderbird\rnp.dll
OTR
Failed to load. OTR chat encryption will not work.
-
-
-
Calendar Settings
Home
Name
Value
Name:
Type: storage
Disabled:
Username:
URI:
Refresh Interval:
Read-only:
Suppress Alarms:
Cache Enabled:
iMIP Identity: id3
iMIP Disabled:
iMIP Account:
Organiser Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
GPU: 1
Add-ons
Name
Type
Version
Enabled
Location
ID
System theme — auto
theme
1.4.2
true
app-builtin
default-theme@mozilla.org
British English Dictionary (Marco Pinto)
dictionary
4.0.9
false
app-profile
marcoagpinto@mail.telepac.pt
Thundermail
extension
2.0.16
false
app-builtin-addons
tbpro-system-add-on@thunderbird.net
Dark
theme
1.3.2
false
app-builtin
thunderbird-compact-dark@mozilla.org
Light
theme
1.3.2
false
app-builtin
thunderbird-compact-light@mozilla.org
Security Software
Type: Name
Antivirus: Microsoft Defender Antivirus
Antispyware:
Firewall: Windows Firewall
Legacy User Stylesheets
Active: false Stylesheets: No stylesheets found
Graphics
Features
Compositing: WebRender Layer Compositor
Font Visibility Debug Info: Windows Platform
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel)
EGL_VERSION: 1.5 (ANGLE 2.1 git hash: unknown hash) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_ANGLE_memory_usage_report EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_d3d_luid EGL_ANGLE_platform_angle_device_id EGL_ANGLE_platform_angle_display_key EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control EGL_ANGLE_no_error
WebGL 1 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 610 (0x00005906) Direct3D11 vs_5_0 ps_5_0, D3D11-26.20.100.7925)
WebGL 1 Driver Version: OpenGL ES 3.0 (ANGLE 2.1 git hash: unknown hash)
WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_blob_cache GL_ANGLE_client_arrays GL_ANGLE_clip_cull_distance GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_memory_size GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_polygon_mode GL_ANGLE_program_binary_readiness_query GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_renderability_validation GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_shader_pixel_local_storage GL_ANGLE_shader_pixel_local_storage_coherent GL_ANGLE_stencil_texturing GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_APPLE_clip_distance GL_ARM_rgba8 GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_clip_cull_distance GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_conservative_depth GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_clamp GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_polygon_offset_clamp GL_EXT_read_format_bgra GL_EXT_render_snorm GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_border_clamp GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_mirror_clamp_to_edge GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_NV_shader_noperspective_interpolation GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_required_internalformat GL_OES_rgb8_rgba8 GL_OES_sample_variables GL_OES_shader_multisample_interpolation GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_texture_storage_multisample_2d_array GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_clip_control EXT_color_buffer_half_float EXT_depth_clamp EXT_float_blend EXT_frag_depth EXT_polygon_offset_clamp EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic EXT_texture_mirror_clamp_to_edge MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel)
EGL_VERSION: 1.5 (ANGLE 2.1 git hash: unknown hash) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_ANGLE_memory_usage_report EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_d3d_luid EGL_ANGLE_platform_angle_device_id EGL_ANGLE_platform_angle_display_key EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control EGL_ANGLE_no_error
WebGL 2 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 610 (0x00005906) Direct3D11 vs_5_0 ps_5_0, D3D11-26.20.100.7925)
WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1 git hash: unknown hash)
WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_blob_cache GL_ANGLE_client_arrays GL_ANGLE_clip_cull_distance GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_memory_size GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_polygon_mode GL_ANGLE_program_binary_readiness_query GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_renderability_validation GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_shader_pixel_local_storage GL_ANGLE_shader_pixel_local_storage_coherent GL_ANGLE_stencil_texturing GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_APPLE_clip_distance GL_ARM_rgba8 GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_clip_cull_distance GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_conservative_depth GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_clamp GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_polygon_offset_clamp GL_EXT_read_format_bgra GL_EXT_render_snorm GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_border_clamp GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_mirror_clamp_to_edge GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_NV_shader_noperspective_interpolation GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_required_internalformat GL_OES_rgb8_rgba8 GL_OES_sample_variables GL_OES_shader_multisample_interpolation GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_texture_storage_multisample_2d_array GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2
WebGL 2 Extensions: EXT_clip_control EXT_color_buffer_float EXT_depth_clamp EXT_float_blend EXT_polygon_offset_clamp EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic EXT_texture_mirror_clamp_to_edge EXT_texture_norm16 MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
Target Frame Rate: 60
DirectWrite: true (10.0.19041.5794)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics 610
Vendor ID: 0x8086
Device ID: 0x5906
Driver Version: 26.20.100.7925
Driver Date: 2-19-2020
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Subsys ID: 84be103c
RAM: 0
GPU #2
Active: No
RAM: 0
Diagnostics
AzureCanvasBackend: skia
AzureCanvasBackend (UI Process): skia
AzureContentBackend: skia
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): skia
CMSOutputProfile: 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
CMSOutputProfileInUse: configured CMSOutputProfile
Display0: 1366x768@60Hz scales:1.000000|1.000000 SDR
DisplayCount: 1
HardwareStretching: both=1 window-only=0 full-screen-only=0 none=0 error=0
OutputColorSpaces: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
OverlaySupport: NV12=Scaling YUV2=Scaling BGRA8=Software RGB10A2=None RGBA16F=None VpSR=Not Supported VpAutoHDR=Not Supported HwOverlayHDR=Not Supported
SwapChainTearingSupport: Supported
GPUProcessPid: 5212
Window Device Pixel Ratios: 1
ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Font Visibility Debug Info: Windows Platform
WebGPU Default Adapter: [object Object]
WebGPU Fallback Adapter: [object Object]
Decision Log
HW_COMPOSITING: available by default
D3D11_COMPOSITING: available by default
D3D11_HW_ANGLE: available by default
GPU_PROCESS: available by default
WEBRENDER: available by default
WEBRENDER_COMPOSITOR: available by default
WEBRENDER_PARTIAL: available by default
WEBRENDER_SHADER_CACHE: available by default
WEBRENDER_OPTIMIZED_SHADERS: available by default
WEBRENDER_ANGLE: available by default
WEBRENDER_DCOMP_PRESENT: available by default
WEBRENDER_SCISSORED_CACHE_CLEARS: available by defaultblocklisted by env: Blocklisted by gfxInfo
WEBGPU: available by default
WINDOW_OCCLUSION: available by default
HARDWARE_VIDEO_DECODING: available by default
HARDWARE_VIDEO_ENCODING: available by default
VIDEO_HARDWARE_OVERLAY: available by default
VIDEO_SOFTWARE_OVERLAY: available by default
HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo
VP8_HW_DECODE: available by default
VP9_HW_DECODE: available by default
REUSE_DECODER_DEVICE: available by default
BACKDROP_FILTER: available by default
CANVAS_RENDERER_THREAD: available by default
ACCELERATED_CANVAS2D: available by default
H264_HW_DECODE: available by default
AV1_HW_DECODE: available by default
HEVC_HW_DECODE: available by default
VP8_HW_ENCODE: available by default
VP9_HW_ENCODE: available by default
H264_HW_ENCODE: available by default
AV1_HW_ENCODE: available by default
HEVC_HW_ENCODE: available by default
GL_NORM16_TEXTURES: available by default
WEBGPU_EXTERNAL_TEXTURE: available by default
WEBGL: available by default
VIDEO_HDR: available by default
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Roundtrip latency (standard deviation): ...
Output Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Speaker/Headphone (Realtek(R) Audio)
INTELAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C84BE&REV_1000\4&1d00e3ed&1&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Input Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Microphone Array (Realtek(R) Audio)
INTELAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C84BE&REV_1000\4&1d00e3ed&1&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Media Capabilities
Enumerate database
Environment Variables
MOZ_APP_RESTART: 1 MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\guyca\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\guyca\AppData\Roaming\Thunderbird\Profiles\o8tzpzi2.default\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\guyca\AppData\Roaming\Thunderbird\Pending Pings MOZ_LAUNCHER_PROCESS: 1
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.amount_written: 362817
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.display.use_document_fonts: 0
browser.search.region: GB
browser.theme.dark-toolbar-theme: false
doh-rollout.home-region: GB
extensions.lastAppVersion: 159.0
font.internaluseonly.changed: false
font.minimum-size.x-western: 12
font.name.monospace.x-western: Arial
font.name.sans-serif.x-western: Arial
font.name.serif.x-western: Arial
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 12
font.size.variable.x-western: 14
gfx.crash-guard.d3d11layers.appVersion: 102.7.2
gfx.crash-guard.d3d11layers.deviceID: 0x5906
gfx.crash-guard.d3d11layers.driverVersion: 26.20.100.7925
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.0
gfx.crash-guard.wmfvpxvideo.deviceID: 0x5906
gfx.crash-guard.wmfvpxvideo.driverVersion: 26.20.100.7925
idle.lastDailyNotification: 1793460663
layers.mlgpu.sanity-test-failed: false
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.hardware-video-encoding.failed: false
network.cookie.CHIPS.lastMigrateDatabase: 2
network.cookie.prefsMigrated: true
network.cookie.validation.lastEpoch: 1
network.predictor.cleaned-up: true
network.trr.blocklist_cleanup_done: true
places.database.lastMaintenance: 1793460663
places.history.enabled: false
places.history.expiration.transient_current_max_pages: 112348
privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
privacy.donottrackheader.enabled: true
privacy.purge_trackers.date_in_cookie_database: 0
privacy.trackingprotection.allow_list.hasMigratedCategoryPrefs: true
security.remote_settings.crlite_filters.checked: 1636390353
security.remote_settings.intermediates.checked: 1636390353
security.sandbox.content.tempDirSuffix: {48a9c6ec-212e-4d10-8a5b-1bb2644aed41}
security.sandbox.plugin.tempDirSuffix: {dbad8a5d-1e3f-4395-ac24-fd5e185b01cd}
signon.importedFromSqlite: true
signon.storage.rust.restoreAttemptsVersion: 1
signon.storage.rust.restoreDone: true
signon.storage.rust.restoreVersion: 1
storage.vacuum.last.content-prefs.sqlite: 1791276902
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1791528573
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: true media.utility-process.enabled: true
Places Database
Accessibility
Activated: false Prevent Accessibility: 0 Accessible Handler Used: Accessibility Instantiator:
Library Versions
Expected minimum version
Version in use
NSPR
4.40
4.40
NSS
3.131
3.131
NSSSMIME
3.131
3.131
NSSSSL
3.131
3.131
NSSUTIL
3.131
3.131
Sandbox
Content Process Sandbox Level: 7 Effective Content Process Sandbox Level: 7 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level: 2
Startup Cache
Disk Cache Path: C:\Users\guyca\AppData\Local\Thunderbird\Profiles\o8tzpzi2.default\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true
Internationalisation & Localisation
Application Settings
Requested Locales: ["en-GB"]
Available Locales: ["en-GB","en-US"]
App Locales: ["en-GB","en-US"]
Regional Preferences: ["en-GB"]
Default Locale: "en-GB"
Operating System
System Locales: ["en-GB"]
Regional Preferences: ["en-GB"]
Remote Debugging (Chromium Protocol)
Accepting Connections: URL:
Printing
Modified print settings
print_printer: Canon G3060 series print.printer_Canon_G3060_series.print_bgcolor: false print.printer_Canon_G3060_series.print_bgimages: false print.printer_Canon_G3060_series.print_duplex: 0 print.printer_Canon_G3060_series.print_edge_bottom: 0 print.printer_Canon_G3060_series.print_edge_left: 0 print.printer_Canon_G3060_series.print_edge_right: 0 print.printer_Canon_G3060_series.print_edge_top: 0 print.printer_Canon_G3060_series.print_footercenter: print.printer_Canon_G3060_series.print_footerleft: &PT print.printer_Canon_G3060_series.print_footerright: &D print.printer_Canon_G3060_series.print_headercenter: &T print.printer_Canon_G3060_series.print_headerleft: print.printer_Canon_G3060_series.print_headerright: print.printer_Canon_G3060_series.print_in_color: true print.printer_Canon_G3060_series.print_margin_bottom: 0.5 print.printer_Canon_G3060_series.print_margin_left: 0.5 print.printer_Canon_G3060_series.print_margin_right: 0.5 print.printer_Canon_G3060_series.print_margin_top: 0.5 print.printer_Canon_G3060_series.print_orientation: 0 print.printer_Canon_G3060_series.print_page_delay: 50 print.printer_Canon_G3060_series.print_paper_height: 296.968 print.printer_Canon_G3060_series.print_paper_id: 9 print.printer_Canon_G3060_series.print_paper_size_unit: 1 print.printer_Canon_G3060_series.print_paper_width: 209.973 print.printer_Canon_G3060_series.print_resolution: 600 print.printer_Canon_G3060_series.print_reversed: false print.printer_Canon_G3060_series.print_scaling: 1 print.printer_Canon_G3060_series.print_shrink_to_fit: true print.printer_Canon_G3060_series.print_to_file: false print.printer_Canon_G3060_series.print_unwriteable_margin_bottom: 20 print.printer_Canon_G3060_series.print_unwriteable_margin_left: 13 print.printer_Canon_G3060_series.print_unwriteable_margin_right: 13 print.printer_Canon_G3060_series.print_unwriteable_margin_top: 12 print.printer_Canon_MG6600_series_Printer_WS.print_bgcolor: false print.printer_Canon_MG6600_series_Printer_WS.print_bgimages: false print.printer_Canon_MG6600_series_Printer_WS.print_duplex: 0 print.printer_Canon_MG6600_series_Printer_WS.print_edge_bottom: 0 print.printer_Canon_MG6600_series_Printer_WS.print_edge_left: 0 print.printer_Canon_MG6600_series_Printer_WS.print_edge_right: 0 print.printer_Canon_MG6600_series_Printer_WS.print_edge_top: 0 print.printer_Canon_MG6600_series_Printer_WS.print_evenpages: true print.printer_Canon_MG6600_series_Printer_WS.print_footercenter: print.printer_Canon_MG6600_series_Printer_WS.print_footerleft: &PT print.printer_Canon_MG6600_series_Printer_WS.print_footerright: &D print.printer_Canon_MG6600_series_Printer_WS.print_headercenter: print.printer_Canon_MG6600_series_Printer_WS.print_headerleft: &T print.printer_Canon_MG6600_series_Printer_WS.print_headerright: &U print.printer_Canon_MG6600_series_Printer_WS.print_in_color: true print.printer_Canon_MG6600_series_Printer_WS.print_margin_bottom: 0.5 print.printer_Canon_MG6600_series_Printer_WS.print_margin_left: 0.5 print.printer_Canon_MG6600_series_Printer_WS.print_margin_right: 0.5 print.printer_Canon_MG6600_series_Printer_WS.print_margin_top: 0.5 print.printer_Canon_MG6600_series_Printer_WS.print_oddpages: true print.printer_Canon_MG6600_series_Printer_WS.print_orientation: 0 print.printer_Canon_MG6600_series_Printer_WS.print_page_delay: 50 print.printer_Canon_MG6600_series_Printer_WS.print_paper_data: 9 print.printer_Canon_MG6600_series_Printer_WS.print_paper_height: 296.968 print.printer_Canon_MG6600_series_Printer_WS.print_paper_id: 9 print.printer_Canon_MG6600_series_Printer_WS.print_paper_name: print.printer_Canon_MG6600_series_Printer_WS.print_paper_size_unit: 1 print.printer_Canon_MG6600_series_Printer_WS.print_paper_width: 209.973 print.printer_Canon_MG6600_series_Printer_WS.print_resolution: 600 print.printer_Canon_MG6600_series_Printer_WS.print_reversed: false print.printer_Canon_MG6600_series_Printer_WS.print_scaling: 1 print.printer_Canon_MG6600_series_Printer_WS.print_shrink_to_fit: true print.printer_Canon_MG6600_series_Printer_WS.print_to_file: false print.printer_Canon_MG6600_series_Printer_WS.print_unwriteable_margin_bottom: 20 print.printer_Canon_MG6600_series_Printer_WS.print_unwriteable_margin_left: 13 print.printer_Canon_MG6600_series_Printer_WS.print_unwriteable_margin_right: 13 print.printer_Canon_MG6600_series_Printer_WS.print_unwriteable_margin_top: 12
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