I don't see the VPN setup button.

I don't see the setup button. Is the Firefox VPN available to all users now or is it still being rolled out gradually? I got the version 150 notice today. If it is not w… (続きを読む)

I don't see the setup button. Is the Firefox VPN available to all users now or is it still being rolled out gradually? I got the version 150 notice today. If it is not widely available, is there any expectation of when it will be rolled out more widely?

Open

Firefox and incorrect password

Im trying to sync my android to existing account on PC. Phone says my firefox login incorrect yet when I go to firefox settings , it shows my name and password that I us… (続きを読む)

Im trying to sync my android to existing account on PC. Phone says my firefox login incorrect yet when I go to firefox settings , it shows my name and password that I used to try to log in with phone. I then tried the scan option, but when I phone up to pc screen to QR code, it just sits there. SO I think ill just change my password. I go to password change section and it sends me the code via email. I input the code and brings me to change password screen yet when i try to change it, it states the prepopulated old password is incorrect. I am logged into PC with this info so how is it incorrect?

Open

I want to see stories on my homepage but the option is missing, any solutions?

Been trying to get stories on here for a bit now but the setting is gone as you can see in the screenshot From what I've seen online it should be there because I'm in th… (続きを読む)

Been trying to get stories on here for a bit now but the setting is gone as you can see in the screenshot From what I've seen online it should be there because I'm in the US and not using any vpns or anything like that and I've tried reinstalling, deleting the cache, messed w feature studies, and even tried the beta and nightly versions but got nothing different idk what's wrong all I know is I want to see them like I do on my iphone so any help is great

Open 2

No Emails received from Mozilla

Dear Support, When I try to Login or Change Password there is no OTP Emails received from Mozilla contact emails. I tried multiple way but still nothing received. … (続きを読む)

Dear Support,

When I try to Login or Change Password there is no OTP Emails received from Mozilla contact emails.

I tried multiple way but still nothing received.

Open 7 7

How do I get rid of tabbed Firefox, and return to an older version with just a search bar. I hate this new version!!!

Please, in laymans terms tell me how to get an older version of firefox without the tabs browsing. I just want a plain old search bar when I hit a new window. I want tabs… (続きを読む)

Please, in laymans terms tell me how to get an older version of firefox without the tabs browsing. I just want a plain old search bar when I hit a new window. I want tabs gone.

Open 2

How do I open jpg images when all I get is a box with a red x?

I received an email with several jpg images attached. I click on them to open in MS Office Picture Manager, and all I get is a tiny box with a red X. I have tried sever… (続きを読む)

I received an email with several jpg images attached. I click on them to open in MS Office Picture Manager, and all I get is a tiny box with a red X. I have tried several online help resolutions, yet no resolve.

Open

I'd like to move the Firefox program files to a secondary hard drive without losing bookmarks, etc.

I'd like to move the Firefox program files to a secondary hard drive without losing bookmarks, settings, etc. Please advise the best way to go about this. Win 11, Thank y… (続きを読む)

I'd like to move the Firefox program files to a secondary hard drive without losing bookmarks, settings, etc. Please advise the best way to go about this. Win 11, Thank you.

Open

Got updated to version 150 but no free VPN

After the update to 150 it opened with a screen advertising the new free VPN, says to click here to turn on, when I click that it takes me to a help page, says to Look fo… (続きを読む)

After the update to 150 it opened with a screen advertising the new free VPN, says to click here to turn on, when I click that it takes me to a help page, says to Look for the VPN setup prompt in the top-right corner of your Firefox toolbar, I do not get that?

How to turn on? Thanks

Open 2

Mail dragged from inbox to subfolder vanishes

When I drag an email from the inbox to a subfolder for that account it disappears from the inbox and doesn't reappear in the destination folder. Started fairly recently. … (続きを読む)

When I drag an email from the inbox to a subfolder for that account it disappears from the inbox and doesn't reappear in the destination folder. Started fairly recently. Search can't locate it. Moving using the menus also doesn't work most of the time.

Version 140.9.1esr (64-bit)

Open

How to Select a Firefox Perofile

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF… (続きを読む)

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF to wipe out my configuration, and I lost all my windows and tabs. I have gone to

    \Appdata\Roaming\Mozilla\Firefox\Proifiles\abnfpged.default

cleared all of the data therein, and restored that directory from a backup I made last Monday. But I cannot get FF to use that directory. "about:profiles" shows only two profiles, but the Profiles directory has five profiles:

03/10/2026 09:39 AM <DIR> qf00ka5x.default 03/10/2026 09:39 AM <DIR> v842ceue.default-release 04/11/2026 09:16 PM <DIR> .. 04/11/2026 09:16 PM <DIR> . 04/12/2026 03:08 PM <DIR> abnfpged.default 04/12/2026 06:29 PM <DIR> jdfj91sd.default-release-1775960183850 04/12/2026 06:48 PM <DIR> f1jq4mlq.default

Only the profiles beginning with "j" and "f1" are seen in the "about:profiles" screenshot I have attached. And I have attached a screenshot of my profiles.ini file. Also, in the abnfpged.default directory I restored, where is the list of all of my open windows and tabs? FF used to keep that in a sessionstore.jsonlz4 file, but that file is only written when FF closes. I tried to save a copy when I was having problems, but I stored the copy in the same directory, which FF changed during the re-install process. Here is my profiles,.ini file:


[Install308046B0AF4A39CB] Default=Profiles/jdfj91sd.default-release-1775960183850 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/f1jq4mlq.default

[Profile0] Name=default-release IsRelative=1 Path=Profiles/jdfj91sd.default-release-1775960183850

[Install641D10338ABA448D] Default=Profiles/abnfpged.default Default=1 IsRelative=1 Locked=1

[General]

StartWithLastProfile=1

Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=lnvi5jn5.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent


I have not worked with the ;profiles.ini file in many years, as my FF configuration has not had problems. Thanks.

Open 5 1 36

Impossible to connect to a Google account

Hello. Impossible to connect to an existing Google account. Neither to the "full" account, nor to the Contact list nor to a Calendar of an existing account. Neither to a … (続きを読む)

Hello. Impossible to connect to an existing Google account. Neither to the "full" account, nor to the Contact list nor to a Calendar of an existing account. Neither to a "private" account, not to a "workspace".

When trying to connect to a Contact list, after the Oauth window and the authorisation to share data from Google accounts, the app answer "Connexion impossible" (I am a French user).

When trying to connect to Calendars, Google's window asking authorisation to share data comes back after clicking "authorise".

Open 3

Why am I getting Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

I can't open netflix or https://predatorhunteroutdoors.com . Why am I getting this message? Secure Connection Failed The page you are trying to view cannot be shown … (続きを読む)

I can't open netflix or https://predatorhunteroutdoors.com . Why am I getting this message?


Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Open

I have not been able to retreive my desktop information and my bookmarks. Firefox was changed overnight.

bold textWhen I opened my computer this morning without warning the Firefox had a new default page and all my information was gone. I've tried deleting and redownloading… (続きを読む)

bold textWhen I opened my computer this morning without warning the Firefox had a new default page and all my information was gone. I've tried deleting and redownloading and trying to follow the instructions on how to transfer the information, I could not get anything to work. I know I'm doing something wrong but have no ideas what I am suppose to do. Very disappointed I had some importat information on the desktop and would like to get it back.

Open