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Have MacBook Pro 10.9.2, get asked for masterpw frequently

Wesley Branton replied
stevefe

I have latest version of FF and MacBook Pro 10.9.2. Recently had major key chain problems and worked a lot with Apple to solve them. Now all is well but…. I am now frequently asked to enter my master password when I am in FF; this has never happened before. For example, when I go to Amazon, a window opens asking for the master pw. In some cases, this is not a big deal because I can cancel the request and my key chain will get me into the site. In other cases, my key chain does not work if I cancel the request for the MPW and I have to enter my access information. I asked Apple support about this, and they said to contact Mozilla.

I have latest version of FF and MacBook Pro 10.9.2. Recently had major key chain problems and worked a lot with Apple to solve them. Now all is well but…. I am now frequently asked to enter my master password when I am in FF; this has never happened before. For example, when I go to Amazon, a window opens asking for the master pw. In some cases, this is not a big deal because I can cancel the request and my key chain will get me into the site. In other cases, my key chain does not work if I cancel the request for the MPW and I have to enter my access information. I asked Apple support about this, and they said to contact Mozilla.

すべての返信 (1)

This feature can be turned off.
To turn it off, please follow these steps:

  • Open the Firefox Options
  • Select the Security tab
  • Uncheck Use master password
  • Click Ok

This should turn off the feature.