Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

When firefox updated, it no longer recognizes my phone which it was synced to. Now my phone is no longer synced with firefox, which believes I have yet to sync

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: philipp

BlueDragon23
BlueDragon23
more options

I had my android synced to firefox, but not to long ago it stopped syncing even though I went on my phone to sync them. Now the firefox on my computer shows no knowledge of having a device synced.So now my computer is telling my how to set up a sync while my android still thinks it is connected, and gives No options to set up a sync, as it already thinks that is done.

I had my android synced to firefox, but not to long ago it stopped syncing even though I went on my phone to sync them. Now the firefox on my computer shows no knowledge of having a device synced.So now my computer is telling my how to set up a sync while my android still thinks it is connected, and gives No options to set up a sync, as it already thinks that is done.

すべての返信 (1)

philipp
philipp
  • Moderator
more options

hello, please try to pair the two devices like this:

  1. on your android phone go into the system's settings app and into accounts & synchronisation (might be worded slightly different on different android devices), go to firefox sync & tap on pair a device.
  2. on your desktop go to firefox > options > sync > set up firefox sync > i have an account which will show you a 3x4 character code that you'll have to enter into your android device in order to complete the process.