Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox doesn't download properly

  • 2 件の返信
  • 6 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: cor-el

moritzdauner
moritzdauner
more options

When I download a file it says it has downloaded it correctly, but there's just a ".part" file on my desktop, like it didn't finish downloading. Can someone help me please? Thanks

When I download a file it says it has downloaded it correctly, but there's just a ".part" file on my desktop, like it didn't finish downloading. Can someone help me please? Thanks

すべての返信 (2)

philipp
philipp
  • Moderator
more options

hello moritz, the following article contains some common solutions for the problem you've described: What to do if you can't download or save files.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: