I've loaded and ran the Firefox 12 update by everytime I open my Gmail account it says I need to update to the latest version. I've tried re loading three times

Your User Agent shows that your are using Firefox 3.6.16 (click "More system details" to the right of your original question and scroll down to see: ''Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.16) Gecko/20110319 BTRS26718 Dealio Toolbar 3.1 '''Firefox/3.6.16''' ( .NET CLR 3.5.30729) '''FBSMTWB''''' See --> https://support.mozilla.org/en-US/kb/Finding%20your%20Firefox%20version The problem with your User Agent being changed could be caused by Fast Browser Search (FBSMTWB) being installed on your system:<br /> '''<u>Remove Fast Browser Search</u>''' *http://help.fastbrowsersearch.com/ *http://www.pccybertek.com/2009/05/remove-fast-browser-search '''<u>THEN, reset your User Agent</u>''': *See either of the following: **https://support.mozilla.org/en-US/kb/websites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser#w_reset-your-user-agent **http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default *Also see --> http://en.wikipedia.org/wiki/User_Agent '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' ------------------------- Not related to your question, but... You may need to update some plug-ins. Check your plug-ins and update as necessary: *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/ *Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox] *Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox] *'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox] *'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]