Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。
アーカイブに保管済み

Firefox crashes

candymad

I can't start Firefox, either normally or in safe mod the crash report comes up as soon as I click on the Firefox button

I can't start Firefox, either normally or in safe mod the crash report comes up as soon as I click on the Firefox button

すべての返信 (1)

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See: