Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Sync data all erased!

  • 3 件の返信
  • 15 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: SafeBrowser

MHD_MUS
MHD_MUS
more options

I was using Aurora for months, then I decided to switch back to Firefox. I am always using Sync to assure that my bookmarks, settings, passwords are safe.

- I created a restore point. - Uninstalled Aurora using YourUninstaller Pro 7. - Downloaded & Installed the latest of Firefox. - Setup Sync information, all ok. - Clicked on "Sync Options" & choose "Replace all data on this computer with my Sync data" - Now I cannot find anything of my data except some obsolete bookmarks.

No settings, no passwords, no history, no tabs... nothing!

I even checked the quota of my Sync and all zeros! I do not really know what have I done, I just clicked on the 2nd Sync option!

My question is; is there a way like a backup or something to get my erased data? Or I have lost my data forever?

Thanks in advance.

I was using Aurora for months, then I decided to switch back to Firefox. I am always using Sync to assure that my bookmarks, settings, passwords are safe. - I created a restore point. - Uninstalled Aurora using YourUninstaller Pro 7. - Downloaded & Installed the latest of Firefox. - Setup Sync information, all ok. - Clicked on "''Sync Options" & choose "Replace all data on this computer with my Sync data''" - Now I cannot find anything of my data except some obsolete bookmarks. No settings, no passwords, no history, no tabs... nothing! I even checked the quota of my Sync and all zeros! I do not really know what have I done, I just clicked on the 2nd Sync option! My question is; is there a way like a backup or something to get my erased data? Or I have lost my data forever? Thanks in advance.

この投稿は MHD_MUS により に変更されました

すべての返信 (3)

SafeBrowser
SafeBrowser
more options

Sync was intended to synchronize your personal information between devices/computers, not for permanent or temporary back-up of your personal information (bookmarks, passwords, etc.).

You are safer creating a back-up of that information on a CD/DVD or a USB/pin/jump/thumb drive. You should backup your personal information regularly. Read about Firefox Sync --> https://support.mozilla.com/en-US/kb/what-firefox-sync



If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

この投稿は SafeBrowser により に変更されました

mflynn
mflynn
more options

No, there's something else wrong. The data is only erased on my Mac, not on my PC. This happened to me before and I thought it was just a bad hard drive, but I think it's Lion OS. Please fix this because I dislike safari.

Thank you, Mike

SafeBrowser
SafeBrowser
more options

mflynn:

Your question is different from the original question: the original poster was using Sync as a backup tool and not for its intended purpose.

Please ask a new question and include all helpful details of your problem.

この投稿は SafeBrowser により に変更されました