Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

firefox keeps telling me i have version 3.5.3.6 after i have upgraded to version 4.0

  • 3 件の返信
  • 2 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: the-edmeister

more options

i have tried to upgrade ff 3x's now. i would like to use the 4.0 version so that i may use the add on..Awesome Screenshot - Capture and Annotate 2.3 however, when i try to download it its telling me i need to upgrade. so i did. 3 times. each time it tells me im using the old version, please upgrade. i have even restarted the computer.

i have tried to upgrade ff 3x's now. i would like to use the 4.0 version so that i may use the add on..Awesome Screenshot - Capture and Annotate 2.3 however, when i try to download it its telling me i need to upgrade. so i did. 3 times. each time it tells me im using the old version, please upgrade. i have even restarted the computer.

この投稿は NoahSUMO により に変更されました

すべての返信 (3)

more options

Alright, easiest way is to first check your version.

Go to Help > About Firefox

and highlight and right-click the text at the bottom and paste it here.

Mine looks like this: Mozilla/5.0 (Windows; Windows NT 5.1; rv:2.0b3pre) Gecko/20100729 Firefox/4.0

more options

The useragent information is already supplied look in the right column at "more system details" on this page. It shows Firefox 3.5.4

Suggest downloading the full version from http://www.mozilla.com then uninstall Firefox through the control panel, but do not delete your user files. Do not remove your profile directories and files as they contain your settings, bookmarks, history, extensions, passwords, and cookies.

At the completion of the download don't let the setup start Firefox for you, when the setup ends, start Firefox in your normal manner this way you will be less likely to create a new profile.

The extra startup pages are temporary -- read them. The next time Firefox comes up you should be back to starting with your normal home page.

Note: Firefox must be down once the install starts. Close Firefox with File>Exit. Then make sure Firefox is not running -- On Windows: check the "Processes" tab in the Windows Task Manager.

in any case once you are on 4.0 you might want to take a look at "(fx4)"

  Fx4:  Firefox 4.0 Problems and Orientation   (#fx4) 
  http://dmcritchie.mvps.org/firefox/firefox-problems#fx4
more options