Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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When I try to update my computer, I get a box that says something is stopping the sucurity updates.

wisewood

My computer is on auto updates, when it tries to update I get a message that says something is stopping my security updates.

My computer is on auto updates, when it tries to update I get a message that says something is stopping my security updates.

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This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file all.js or firefox.js


  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Do not remove personal data if you uninstall the current version.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.


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