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https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn If you need further help. Mozilla VPN is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to '''Settings''' > '''Help''' > '''Contact Support'''. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use [/questions/new/mozilla-vpn/form this link]. The Mozilla VPN form lin k c an also be found at top at Ask a Question > Mozilla VPN page. Just make sure you are using the Mozilla Account that has the Mozilla VPN subscription.