Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
Open

Mozilla crashing repeatedly

SingerShiva_8181

Mozilla Firefox keeps crashing repeatedly while I am searching or typing, and the problem persists. Why is this happening, and what is the solution? I request you to investigate and fix this crashing issue as soon as possible.

Mozilla Firefox keeps crashing repeatedly while I am searching or typing, and the problem persists. Why is this happening, and what is the solution? I request you to investigate and fix this crashing issue as soon as possible.
添付されたスクリーンショット

すべての返信 (1)

If you restart into Troubleshoot Mode (from Help menu) to disable your addons is there any change?

You'd need to submit the crash IDs instead of the picture:

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。