Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
Open

what happened to my passwords?

glennbuc@earthlink.net

all passwords have been deleted - not by me!

all passwords have been deleted - not by me!

すべての返信 (1)

Not by anyone here either. :)

If you had an update, it may have been subsequent to that. But there are many parameters on a device that can interfere, but that is a minefield in itself.

You can search here for many such queries and try some of the options and see if that guides you.

To ensure in future you don't loose them > Export them and/or copy the Profile folder

Also use about:profiles to look for your profiles folder, you may find more than one, then you can read up on how the password file can maybe copied from an older profile that may still have them. You can check by temporarily switching to any older profile.

Also start by searching the forum : top right box with the words like | lost | missing | deleted | passwords, it is not an uncommon query on this forum

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。