Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
Open

Saving a Recovery Key in Password Manager?

Firefox Password manager
Denys replied 1 か月前
Doña Toña
Doña Toña

So, now I've followed your previous advice and reset my password. I've gotten into my Firefox account, which is nice. I've set a Passkey and a Recovery Key. Your site suggests saving the Recovery Key in a Password Manager. So, I downloaded it to do so. But, your browser won't save the pdf that it downloaded! It wants a csv file. What do I do now? Other than write it down, which I've already done, but, that didn't work last time. Both my password and my passkey were unrecognized, which is what got me here and now.

Thanks again, Toña

So, now I've followed your previous advice and reset my password. I've gotten into my Firefox account, which is nice. I've set a Passkey and a Recovery Key. Your site suggests saving the Recovery Key in a Password Manager. So, I downloaded it to do so. But, your browser won't save the pdf that it downloaded! It wants a csv file. What do I do now? Other than write it down, which I've already done, but, that didn't work last time. Both my password and my passkey were unrecognized, which is what got me here and now. Thanks again, Toña

すべての返信 (1)

Denys
Denys
  • モデレーター
  • トップ 10 の貢献者

Hi,

You cannot save a file in the password manager. Instead, copy and paste the value directly.

And just a note that you shouldn't rely on this method much, as (in some cases) you may lose access to both your account and your local Firefox data.

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。