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I am unable to activate the built-in VPN.

Paul replied
Esteban Marin

I am unable to activate the built-in VPN. I am in a loop of getting started -> Activate Firefox’s built-in VPN for extra privacy and protection' then I click 'Continue' and then I get again back to 'get started'. The built-in VPN never activates. I am signed in while doing that and I am using a macbook to run firefox.

I am unable to activate the built-in VPN. I am in a loop of getting started -> Activate Firefox’s built-in VPN for extra privacy and protection' then I click 'Continue' and then I get again back to 'get started'. The built-in VPN never activates. I am signed in while doing that and I am using a macbook to run firefox.

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Hi,

The Firefox built-in VPN is being introduced gradually. It’s available to some users in the US, UK, Germany, and France (starting with Firefox version 149), Canada starting with Firefox version 150, and Austria, Belgium, Bulgaria, Denmark, Finland, Ireland, Italy, Netherlands, Portugal, Spain, Sweden, Norway, South Africa, Malaysia, New Zealand, Singapore, Australia, Thailand, Chile, Colombia, Mexico, and Japan starting in June 2026.

If you’re in one of these countries and using one of those Firefox versions, but still don’t see the built-in VPN, it may simply not have reached you yet. Since this is an experiment, the feature is being rolled out in stages. You can check the about:studies page to see whether you’re part of the holdback study.

The built-in VPN may also be unavailable if Enterprise policies are blocking it. You can check this by going to about:policies in Firefox.

Signing out of your Mozilla account and signing back in may also help. Before signing out, make sure you know your password and that Sync is enabled so you don’t risk losing or overwriting browser data.

Finally, when the built-in VPN is available, you should see a VPN icon in the top-right corner of the toolbar. Selecting it will open a prompt to turn on the VPN. If you don’t see the icon, try customizing your toolbar by right-clicking the toolbar and checking the overflow menu to add it back. For more information, see the Use built-in VPN in Firefox article.

If you wish, you can post your feedback about the Firefox built-in VPN to the Mozilla Connect thread.

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