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Thunderbird says my email from mobile.charter.net isn't a trusted source anymore?

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Matt replied
creativebarb
creativebarb

Mozilla suddenly says "The certificate for mobile.charter.net does not come from a trusted source." It will not let me get my emails. Is this a problem with Thunderbird or Charter (Spectrum) I am able to receive email on my I Phone. I do not know which Thunderbird version and can't find it using your instructions. Help please

Mozilla suddenly says "The certificate for mobile.charter.net does not come from a trusted source." It will not let me get my emails. Is this a problem with Thunderbird or Charter (Spectrum) I am able to receive email on my I Phone. I do not know which Thunderbird version and can't find it using your instructions. Help please

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Matt
Matt
  • Top 25 Contributor

said
Is this a problem with Thunderbird or Charter (Spectrum)

I would guess neither based on the limited information available and instead point to an antivirus product scanning emails. Norton get lots of mentions, but most of them rely on self signed (untrusted) certificates to perform this mostly useless function.

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