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Technical Problem With Firefox Browser & MarketSurge Stock Data Retrieval

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  • 0 人がこの問題に困っています
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  • 最後の返信者: Konstantina Papadea
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asta662629
asta662629

I subscribe to MarketSurge, a stock data platform. It has run reliably on Firefox until last week. When I enter a stock symbol it brings up this error, and does not give the requested stock data from the MarketSurge live data platform. "[Autosuggest API Error] Failed to load info for symbol 'TTMI' ".

Has anyone seen that error before? Does it suggest a conflict within Firefox?

I have tried many things to troubleshoot and find the cause within Firefox, its settings and variations, and with Win 10. Nothing resolved. However, executing the Marketsurge platform in Chrome does not have a problem.

Background & Details: 1) Win 10 pc. with current updates. Firefox browser with current updates. 2)Firefox cache, history, and browsing deleted. Standard protection setting off. 3)Vpn off.

I would be deeply grateful for any insights re:Firefox that might be causing this problem, which did not exist prior to last week.

Thank you very much.

I subscribe to MarketSurge, a stock data platform. It has run reliably on Firefox until last week. When I enter a stock symbol it brings up this error, and does not give the requested stock data from the MarketSurge live data platform. "[Autosuggest API Error] Failed to load info for symbol 'TTMI' ". Has anyone seen that error before? Does it suggest a conflict within Firefox? I have tried many things to troubleshoot and find the cause within Firefox, its settings and variations, and with Win 10. Nothing resolved. However, executing the Marketsurge platform in Chrome does not have a problem. Background & Details: 1) Win 10 pc. with current updates. Firefox browser with current updates. 2)Firefox cache, history, and browsing deleted. Standard protection setting off. 3)Vpn off. I would be deeply grateful for any insights re:Firefox that might be causing this problem, which did not exist prior to last week. Thank you very much.

すべての返信 (1)

Konstantina Papadea
Konstantina Papadea
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  • Moderator
Mozilla Staff

Hey there, have you tried disabling all your extensions and see if the problem remains?

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