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the vpn feature does not work
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Did you turn it on? What makes you think that it does not work?
I successfully login and click on the start VPN and nothing happens. I turned of the Malware extension, and the pi-hole monitoring service.
I had the same problem, the software appeared to be stuck in a loop even after logging in.
The solution came by closing all instances of Firefox and reinstalling over the top of the existing installation.
Problem solved.