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I cannot download work files from Yahoo Mail on Fire Fox; it suddenly stopped working.

  • 6 件の返信
  • 1 人がこの問題に困っています
  • 63 回表示
  • 最後の返信者: SuMo Bot
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Simple problem; complex solution? I work between two laptops and send files from one PC to the other by email. This week I could not download the sent files on Yahoo Mail. It literally just stopped downloading. I checked my security settings, created an exception for Yahoo Mail, double checked MS Defender, but nothing seems to be blocking it that I can see. I tried to review other sources, but could not find something for this situation. Help?

Simple problem; complex solution? I work between two laptops and send files from one PC to the other by email. This week I could not download the sent files on Yahoo Mail. It literally just stopped downloading. I checked my security settings, created an exception for Yahoo Mail, double checked MS Defender, but nothing seems to be blocking it that I can see. I tried to review other sources, but could not find something for this situation. Help?

選ばれた解決策

It works in troubleshoot mode. see screenshot

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すべての返信 (6)

Do you have other email accounts to test with? I have yahoo, hotmail, and comcast. What type of files are you trying to download? Are there any errors you can show us? Windows home or pro? Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Also need to test in other browsers. I have another user reporting an issue in yahoo not able to compose email. I can also replicate.

I am able to replicate the download issue. It shows the progress circle, but nothing happens after that. Will test in another browser.

選ばれた解決策

It works in troubleshoot mode. see screenshot

Thank you! I had tried EDGE before I wrote and left that out, but nonetheless, your steps are exactly what I did to solve the problem. When I troubleshot the problem and cleared the cache it still didn't download, but when I opened FF in their "safe mode" that did the trick. Downloaded straight away.

Thank you for providing the solution, that is the one that works.

I do see errors in the console, but someone from dev would need to explain. Could be an issue with how strict my privacy settings are.

A resource is blocked by OpaqueResponseBlocking, please check browser console for details. csp Content-Security-Policy: The page’s settings blocked an inline script (script-src-elem) from being executed because it violates the following directive: “script-src 'nonce-0T+Rx6V/Es/BY7/l51XzBw==' 'unsafe-inline' 'unsafe-eval' 'strict-dynamic' https:”. Consider using a hash ('sha256-+IOJCD551Bk1jVTQf8C5357mTEwPzAWwaQr4FJKlwAY=') or a nonce. srcdoc:1:30 Content-Security-Policy: The page’s settings blocked an inline script (script-src-elem) from being executed because it violates the following directive: “script-src 'nonce-0T+Rx6V/Es/BY7/l51XzBw==' 'unsafe-inline' 'unsafe-eval' 'strict-dynamic' https:”. Consider using a hash ('sha256-QijpMZY0qFsiQJAYTDejwV0Fmegcwu6i3JC1N2dt08A=') or a nonce.

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