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Forgotten Thunderbird primary password

Thunderbird パスワードのリセット
david replied
johnrblackburn
johnrblackburn

In trying to launch Thunderbird, I am now for the first time being asked for my primary Thunderbird password. I do not remember setting this up and I have no record of this. How do I reset this password so that I can open thunderbird? I have been using Thunderbird for several years now and have never previously been asked for a primary password.

In trying to launch Thunderbird, I am now for the first time being asked for my primary Thunderbird password. I do not remember setting this up and I have no record of this. How do I reset this password so that I can open thunderbird? I have been using Thunderbird for several years now and have never previously been asked for a primary password.

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david
david
  • Top 10 Contributor

Go to tools>Developer tools>error console - enter this text, including the closing ')' 

   openDialog("chrome://pippki/content/resetpassword.xhtml")


- the Reset button should appear. All passwords for accounts will be deleted

kudzuken2
kudzuken2

This solution doesn't work for me. Is there a way to recover the primary password that I never chose?

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

kudzuken2 said
This solution doesn't work for me. Is there a way to recover the primary password that I never chose?

It is not possible.

Does

openDialog("chrome://pippki/content/resetpassword.xhtml")

come back with an error?

kudzuken2
kudzuken2

I can't find openDialog

david
david
  • Top 10 Contributor

Please reread my original response. The line in bold is text for you to enter

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