Firefox hanging -0 crashing
Hi, Windows 11, 32GB memory. Firefox crashes regularly when between 1.6 and 1.9 GB is consumed It happens when watching YouTube. What is the solution, please? Thank you.
選ばれた解決策
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
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選ばれた解決策
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
Submitted Crash Reports Report ID Date Submitted bp-a2af2f6f-d484-4c40-9a8e-b755c0251224 24/12/2025, 06:36 View bp-b2c3e3bd-8ca3-419f-aed7-d27ff0240402 02/04/2024, 11:06 View bp-b3f96c50-039e-4448-8eeb-e39d90240327 27/03/2024, 15:21 View bp-0f54f300-91a0-4156-945c-2fb550251228 28/12/2025, 11:56 View bp-335453df-cd8e-4c27-bc40-9ff4d0251228 28/12/2025, 11:56 View bp-e66047e0-0fe0-4058-944a-1c34f0251228 28/12/2025, 11:56
Submitted Crash Reports Report ID Date Submitted bp-a2af2f6f-d484-4c40-9a8e-b755c0251224 24/12/2025, 06:36 View bp-b2c3e3bd-8ca3-419f-aed7-d27ff0240402 02/04/2024, 11:06 View bp-b3f96c50-039e-4448-8eeb-e39d90240327 27/03/2024, 15:21 View bp-0f54f300-91a0-4156-945c-2fb550251228 28/12/2025, 11:56 View bp-335453df-cd8e-4c27-bc40-9ff4d0251228 28/12/2025, 11:56 View bp-e66047e0-0fe0-4058-944a-1c34f0251228 28/12/2025, 11:56
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