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Clear search history

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  • 2 人がこの問題に困っています
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  • 最後の返信者: rangercarol

Problem: Cannot clear history from Firefix Started with Menu and clear recent history. Looked everyplace there was information about history. Tried removing individual entries. Ran Malwarebytes. Dell XPS 8960 with Windows 11 less than one year old. No response with any steps I take. Also, there are no error messages. I am unable to clear history no matter which tools I use. No error messages. All the suggestions I tried had no effect. Used Troubleshoot Mode in Firefox.

Oddly, I tried my older Dell Inspiron 3650, with Windows 10, and clear history works like it should. 

Used Troubleshoot Mode in Firefox. So far, all the advice goes down the same path; history, clean recent history, manage history, etc.. Tried refreshing and today I deleted Firefox app and reloaded. No improvement. Results same with Verify Integrity > Task: checkIntegrity - Unable to fix corruption, places.sqlite will be replaced on next startup > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task. Please help... Rangercarol

Problem: Cannot clear history from Firefix Started with Menu and clear recent history. Looked everyplace there was information about history. Tried removing individual entries. Ran Malwarebytes. Dell XPS 8960 with Windows 11 less than one year old. No response with any steps I take. Also, there are no error messages. I am unable to clear history no matter which tools I use. No error messages. All the suggestions I tried had no effect. Used Troubleshoot Mode in Firefox. Oddly, I tried my older Dell Inspiron 3650, with Windows 10, and clear history works like it should. Used Troubleshoot Mode in Firefox. So far, all the advice goes down the same path; history, clean recent history, manage history, etc.. Tried refreshing and today I deleted Firefox app and reloaded. No improvement. Results same with Verify Integrity > Task: checkIntegrity - Unable to fix corruption, places.sqlite will be replaced on next startup > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task. Please help... Rangercarol

選ばれた解決策

rangercarol, have you tried manually removing places.sqlite within File Explorer?

If not, then to try this:

  1. paste or type "about:profiles" into the address bar and press enter.
  2. find the current profile in the list (look for the text "This is the profile in use and it cannot be deleted.") and press its "Open Folder" button. This should open the profile folder in File Explorer.
  3. switch back to Firefox and fully close all windows (by, for example, selecting Exit from the File menu).
  4. in the profile folder in File Explorer, find and move the places.sqlite file to a different folder.
  5. restart Firefox.

Note: places.sqlite stores bookmarks as well as history, and Firefox should restore the last backup of bookmarks when creating a new places.sqlite file. But in case it doesn't, then you can put things back the way they were by closing Firefox and restoring the original places.sqlite.


Another possible option is to try creating a new profile in about:profiles, launching it and testing if these history issues still happen.

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選ばれた解決策

rangercarol, have you tried manually removing places.sqlite within File Explorer?

If not, then to try this:

  1. paste or type "about:profiles" into the address bar and press enter.
  2. find the current profile in the list (look for the text "This is the profile in use and it cannot be deleted.") and press its "Open Folder" button. This should open the profile folder in File Explorer.
  3. switch back to Firefox and fully close all windows (by, for example, selecting Exit from the File menu).
  4. in the profile folder in File Explorer, find and move the places.sqlite file to a different folder.
  5. restart Firefox.

Note: places.sqlite stores bookmarks as well as history, and Firefox should restore the last backup of bookmarks when creating a new places.sqlite file. But in case it doesn't, then you can put things back the way they were by closing Firefox and restoring the original places.sqlite.


Another possible option is to try creating a new profile in about:profiles, launching it and testing if these history issues still happen.

Thank you for your interest. I finally gave up, deleted firefox and downloaded a new version. I was reluctant to take this big step but it was easier than I expected. I had to clean things up a bit but passwords and bookmarks were saved. Things are almost back to normal now.

Thanks again rangercarol

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