Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

Please enable JS and disable any ad blocker

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: TyDraniu

more options

Recently I have been unable to go to websites where I have had accounts for years. I can no longer access sites like Chewy, Etsy, and even Pinterst. On the latest failure to sign in to Etsy the message I got is "Please enable JS and disable any ad blocker" I don't want to learn another browser. Please understand I'm a senior so not as savy as you young folks. My Firefox browser is 140.0 so it is up to date

Recently I have been unable to go to websites where I have had accounts for years. I can no longer access sites like Chewy, Etsy, and even Pinterst. On the latest failure to sign in to Etsy the message I got is "Please enable JS and disable any ad blocker" I don't want to learn another browser. Please understand I'm a senior so not as savy as you young folks. My Firefox browser is 140.0 so it is up to date

すべての返信 (1)

more options

Hello,

Try Firefox Troubleshoot Mode to see if the problem goes away. Firefox Troubleshoot Mode is a special diagnostic mode that temporarily disables add-ons (extensions and themes) and resets some settings. See the Diagnose Firefox issues using Troubleshoot Mode article for details.

If Firefox is open, you can restart in Firefox Troubleshoot Mode from the Help menu:

  • Click the menu button Fx57Menu, click Help, select Troubleshoot Mode and click Restart in the "Restart Firefox in Troubleshoot Mode?" dialog that opens.

When the Firefox Troubleshoot Mode window appears, select "Open".

Fx88TroubleshootMode

If the issue is not present in Firefox Troubleshoot Mode, your problem is probably caused by an extension. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Troubleshoot Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again. (If you can't exit Firefox Troubleshoot Mode, please see Firefox is stuck in Troubleshoot Mode).

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

役に立ちましたか?

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。