Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。
アーカイブに保管済み

endless loop of "download - donation - download - donation ..."

Yu5tiqX9og replied
ali.skouri

while trying to install Thunderbird on my new laptop I was asked to do a donation. After having done the donation I tried to download Thunderbird, then I was again forwarded to donation form. Everytime I try to download Thunderbird I get the donation form as compulsory step even if the donation is done few minutes ago!

while trying to install Thunderbird on my new laptop I was asked to do a donation. After having done the donation I tried to download Thunderbird, then I was again forwarded to donation form. Everytime I try to download Thunderbird I get the donation form as compulsory step even if the donation is done few minutes ago!

すべての返信 (2)

Donations are not compulsory.

Where are you trying to download Thunderbird?

The following link might be helpful: thunderbird download https://support.mozilla.org/en-US/questions/1511753

Quotation from the above link:

3. After you click "Download" button, the page will show request for donation, but you should find the downloaded file on the top right corner of your browser.

Please see the attached images in the above link.

この投稿は Yu5tiqX9og により に変更されました