I cannot change my email address to my new email address. When I try to follow the primary email change procedure, after entering my new address, I receive a message: "that account already exists." My new email address is: [edited] @gmail.com My old email address is [edited] @aol.com I no longer have access to my old email address [edited] @aol.com which changed years ago. I have never had any identity confusion with my current gmail address, [edited] @gmail.com This situation may have happened from my previous attempts to update my primary email address. Could you send me a verification code to [edited] @gmail.com so that I can resolve this situation? Thank you. David Durand cell [edited phone# and email from public community support forum]