Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Black screen at startup

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 297 回表示
  • 最後の返信者: SuMo Bot
  • アーカイブに保管済み

Richard 6
Richard 6

Home built. PC Ubuntu 22.04.1 LTS

Since we have update our OS from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS (a few days ago) Firefox has only shown a Blank screen at first start up, only the very top line is visible showing "Activities" then "Firefox Web Browser". Nothing will work, the only thing that does is Quit.

Restarting Firefox the second time seems to work Okay.

Please can you advise me?

More info: richard@charged-particle:~$ firefox -P Gtk-Message: 10:11:53.892: Failed to load module "canberra-gtk-module" Gtk-Message: 10:11:53.894: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. Gtk-Message: 10:12:06.820: Failed to load module "canberra-gtk-module" Gtk-Message: 10:12:06.822: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. Missing chrome or resource URL: resource://gre/modules/UpdateListener.jsm Missing chrome or resource URL: resource://gre/modules/UpdateListener.sys.mjs

Home built. PC Ubuntu 22.04.1 LTS Since we have update our OS from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS (a few days ago) Firefox has only shown a Blank screen at first start up, only the very top line is visible showing "Activities" then "Firefox Web Browser". Nothing will work, the only thing that does is Quit. Restarting Firefox the second time seems to work Okay. Please can you advise me? More info: richard@charged-particle:~$ firefox -P Gtk-Message: 10:11:53.892: Failed to load module "canberra-gtk-module" Gtk-Message: 10:11:53.894: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. Gtk-Message: 10:12:06.820: Failed to load module "canberra-gtk-module" Gtk-Message: 10:12:06.822: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. Missing chrome or resource URL: resource://gre/modules/UpdateListener.jsm Missing chrome or resource URL: resource://gre/modules/UpdateListener.sys.mjs

すべての返信 (1)

SuMo Bot
SuMo Bot

Try downloading Firefox from Mozilla and see if you have the same issues. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release