Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Thunderbird v.91 crashes immediately and I cn't find a download of 78.14 that works.

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: johnjen

johnjen
johnjen
more options

Where can I download v.78.14 of thunderbird since my Mac Pro is limited to OS10.11.6 and TBv.91 needs OS 10.13 or greater. AND How can I completely disable any further upgrades?

JJ

Where can I download v.78.14 of thunderbird since my Mac Pro is limited to OS10.11.6 and TBv.91 needs OS 10.13 or greater. AND How can I completely disable any further upgrades? JJ

すべての返信 (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

JJ,

1. Try starting in troubleshoot mode. https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

2. Please post your crash IDs here, in text form, from Help > More troubleshooting info.

johnjen
johnjen 質問者
more options

Thanks for the reply.

Troubleshoot mode wouldn't have worked because v.78.14 crashed immediately after launch, so the app never produced an error log. And all of this started after the v.91.1 downloaded and hung on launch.

BUT I found a way to find and download the .dmg file for v.78.9 and loaded it and now the app is running again.

Mozilla should make the .dmg files FAR easier to find.

Talk about shooting yourself in the foot… If you want people to support your efforts you should make it easy for you to support your users in the first place. Just say'n is all.

JJ