Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

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  • 最後の返信者: Andrew

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I greet you in Peace.

To the best of my knowledge, I am the administrator of my pc running windows 10. Two days ago, I purchased the Mozilla VPN and downloaded it to my pc. The Mozilla VPN worked well for the remainder of the day. The following day, I saw a glimpse of a DOS-type error message that stated something to the effect that the VPN would not be permitted to function. I do not recall if I observed the message while in the user or administrator screen, but since seeing the message, whenever I attempt to activate the Mozilla VPN, whether in user or administrator mode, the Mozilla VPN immediately deactivates.

To be sure, I did not command my own pc to immediately deactivate the Mozilla VPN after I purchased it for the purpose of protecting my information.

I would appreciate it if someone at Mozilla will please direct me regarding how I can effectively address and overcome this issue, because I am the only user of my pc. Hence, I am concerned that a security breach exists...or, more accurately, has existed.

Thank you, and I eagerly await your response(s).

I greet you in Peace. To the best of my knowledge, I am the administrator of my pc running windows 10. Two days ago, I purchased the Mozilla VPN and downloaded it to my pc. The Mozilla VPN worked well for the remainder of the day. The following day, I saw a glimpse of a DOS-type error message that stated something to the effect that the VPN would not be permitted to function. I do not recall if I observed the message while in the user or administrator screen, but since seeing the message, whenever I attempt to activate the Mozilla VPN, whether in user or administrator mode, the Mozilla VPN immediately deactivates. To be sure, I did not command my own pc to immediately deactivate the Mozilla VPN after I purchased it for the purpose of protecting my information. I would appreciate it if someone at Mozilla will please direct me regarding how I can effectively address and overcome this issue, because I am the only user of my pc. Hence, I am concerned that a security breach exists...or, more accurately, has existed. Thank you, and I eagerly await your response(s).

すべての返信 (1)

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Have you tried logging out, uninstalling Mozilla VPN, restarting your computer, and installing Mozilla VPN again?