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attachment button not working

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 54 回表示
  • 最後の返信者: acorn70

acorn70
acorn70

I tried to attach a file to an email when in my Protonmail account using the Firefox Focus browser. I simply could not attach. I would touch the paperclip icon, but nothing happened.

Later I tried to attach a file to an email with in my Outlook account using the Firefox Focus browser. I simply could not attach. I would touch the paperclip icon, but there was no response.

I wonder if there is a solution to this problem. I have taken the problem personally, for some reason, and perhaps I should not have.

I tried to attach a file to an email when in my Protonmail account using the Firefox Focus browser. I simply could not attach. I would touch the paperclip icon, but nothing happened. Later I tried to attach a file to an email with in my Outlook account using the Firefox Focus browser. I simply could not attach. I would touch the paperclip icon, but there was no response. I wonder if there is a solution to this problem. I have taken the problem personally, for some reason, and perhaps I should not have.

すべての返信 (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

It may be the case that the level of tracking protection you have in place is breaking that part of the web page functionality.

I recommend change the controls you have in place to see if it resolves the issue.

acorn70
acorn70 質問者

Thanks, is there any setting in particular that you suggest trying to change?