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AIE! I fell for a scam, deleted my TB email account, but can't get it running again

Thunderbird インストールと更新
sfhowes replied 6 年前
Bruce Ratcliffe
Bruce Ratcliffe

I clicked on a link that came from a bogus ATT site. Fearing my email password was now known, I changed it, but now my email address doesn't work. When I try to receive an email at that address, this error message comes up: Login to server outbound.att.net with username @sbcglobal.net failed. When prompted to put in a password, the new password shoots me right back to the same error message. If I try the old password, it also sends me back to the same error message. I tried removing and reinstalling TB, but that didn't help.


edited email a bit from public view.

I clicked on a link that came from a bogus ATT site. Fearing my email password was now known, I changed it, but now my email address doesn't work. When I try to receive an email at that address, this error message comes up: Login to server outbound.att.net with username @sbcglobal.net failed. When prompted to put in a password, the new password shoots me right back to the same error message. If I try the old password, it also sends me back to the same error message. I tried removing and reinstalling TB, but that didn't help. edited email a bit from public view.

この投稿は James により に変更されました

すべての返信 (2)

Stans
Stans

Your main AT&T password won't work. You need to generate a Secure Mail Key and enter that in Thunderbird. See https://www.att.com/support/article/email-support/KM1240308

sfhowes
sfhowes

Instead of a regular account password, use a secure mail key. Delete the passwords in Options/Security/Passwords/Saved Passwords, restart TB, enter the mail key when prompted.

https://www.att.com/support/article/email-support/KM1240308