Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Saved password "problem" since update

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 164 回表示
  • 最後の返信者: shykitten55

shykitten55
shykitten55

(Maybe it is me - it usually is)

I have saved logins saved in FF. There is also a master password.

This problem is happening more and more:

I load FF and no "Enter master password" requester.

I start browsing. Eventually I get to a site which requires a log in.

NOTHING!

So I know FF has it saved - and password protected - but FF has decided to not ask me for the master password so I (or it) can then enter the saved details.

Today - being the last straw - I come here and (of course) this saved log in wasn't accessible. I fell back on the secondary system and logged in. FF asks me if I want to save this log in. (Maybe luckily) I said YES - but I am sure it is already saved - do I then get the "Enter master password" requester.

This is annoying as I have a few pages which I access very frequently password locked. It is annoying when I get to them - even tried reloading the page, if that will bring up the requester. It doesn't - FF won't/can't log in for me.

(Maybe it is me - it usually is) I have saved logins saved in FF. There is also a master password. This problem is happening more and more: I load FF and no "Enter master password" requester. I start browsing. Eventually I get to a site which requires a log in. '''NOTHING! ''' So I know FF has it saved - and password protected - but FF has decided to not ask me for the master password so I (or it) can then enter the saved details. Today - being the last straw - I come here and (of course) this saved log in wasn't accessible. I fell back on the secondary system and logged in. FF asks me if I want to save this log in. (Maybe luckily) I said YES - but I am sure it is already saved - do I then get the "Enter master password" requester. This is annoying as I have a few pages which I access very frequently password locked. It is annoying when I get to them - even tried reloading the page, if that will bring up the requester. It doesn't - FF won't/can't log in for me.

すべての返信 (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

I've often seen a master password prompt open in a different window from where it is needed. If you aren't prompted at startup, especially if you are restoring a previous session, check the active tabs on all of your windows to see if it is in an unexpected place.

You also could try to trigger the prompt by opening

menu button > Logins and Passwords

but that shouldn't really be necessary if you are (re)loading a page with a saved login.

shykitten55
shykitten55 質問者

Yeah, and I should know about restored sessions.

I'm on Ubuntu and the requester pops up in front of all other screens.

So there is little chance of that happening sorry.


> menu button > Logins and Passwords

I am sure I have been there, but when I do that all I get is a new tab with the security settings listed. Not so much as a prompt for the master password.