Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Changes not saved after creating a profile.

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: cor-el

maria
maria
more options

After creating a profile, this message pops up, "Changes not saved, An unexpected error has prevented your changes from being saved". Then gives me the option to exit and restart firefox. Everytime, I restart the firefox and create new profile, the same thing will happen.

After creating a profile, this message pops up, "Changes not saved, An unexpected error has prevented your changes from being saved". Then gives me the option to exit and restart firefox. Everytime, I restart the firefox and create new profile, the same thing will happen.
添付されたスクリーンショット

すべての返信 (2)

ARMAN KHAN
ARMAN KHAN
more options

hello maria,

1. Open your profile folder: Click the menu button , click Help and select Troubleshooting Information.

2. Goto Give Firefox a tune up click Firefox Refresh. < Refresh Firefox

[https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page...]

3. Restart computer.

Thank you!

cor-el
cor-el
  • Moderator
more options

Maybe check for write permissions and owner related issues for files and folders in the locations used for profiles.

You can find the profiles.ini file in this hidden location:

  • Mac: ~/Library/Application Support/Firefox/

Firefox uses two locations for the Firefox profile folder.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • ~/Library/Application Support/Firefox/Profiles/<profile>/

Location used for the disk cache and other temporary files (Local Directory on about:profiles).

  • ~/Library/Caches/Firefox/Profiles/