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このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Lost all my passwords, legacy Add-ons etc by updating to ver 67. "Old Firefox" nowhere on 'puter. How to uninstall and get old 57 or pre-67 back?

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  • 最後の返信者: FredMcD

(continuing) .... I did in fact find a folder "Old Firefox Backup" in my personal folders, but it was last modified 14 months ago. So the article about deleting the newly installed FF 67 implies I need this "Old Firefox" folder to get my tabs and add-ons back. And this "Old Firefox" folder was supposed to be on my Dekstop as a result of the FF 67 installation.

How should I go about undoing this disastrous FF 67 upgrade, restore my tabs and add-ons, and then perhaps upgrade to FF 66.0.5 that runs great on my other laptop?

Shame on FF for such a terribly under-thought roll-out. This is not the first time. Thank you volunteers!

(continuing) .... I did in fact find a folder "Old Firefox Backup" in my personal folders, but it was last modified 14 months ago. So the article about deleting the newly installed FF 67 implies I need this "Old Firefox" folder to get my tabs and add-ons back. And this "Old Firefox" folder was supposed to be on my Dekstop as a result of the FF 67 installation. How should I go about undoing this disastrous FF 67 upgrade, restore my tabs and add-ons, and then perhaps upgrade to FF 66.0.5 that runs great on my other laptop? Shame on FF for such a terribly under-thought roll-out. This is not the first time. Thank you volunteers!

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Are there other profiles listed on the about:profiles page?

Did you look in the default location for profiles if there are other profiles available?

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page. Go up one level to the "Profiles" directory.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\

Firefox profiles start with a random name (xxxxxxxx.default with possible other data appended like .default-release or a time stamp for profiles created due to a refresh).

Note: Some versions of Quantum change how the data files are set up, so they are not backward compatible.