Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Save Passwords option keeps getting reset

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 111 回表示
  • 最後の返信者: McCoy

fredwehr
fredwehr

Win 7 SP1, Firefox 64.0

On 2 or more occasions in last month, after wondering why no offer to save a password, did the usual Options>Privacy & Security. In each case "Ask to save logins and passwords for websites" is UN-checked. So I check the box and some time later, offer to save password stops.

I also noticed now I allegedly have lots of saved logins. That's great except a number of the saved logins do NOT populate sign-in on the website.

Thanks for any suggestions to fix this problem.

Win 7 SP1, Firefox 64.0 On 2 or more occasions in last month, after wondering why no offer to save a password, did the usual Options>Privacy & Security. In each case "Ask to save logins and passwords for websites" is UN-checked. So I check the box and some time later, offer to save password stops. I also noticed now I allegedly have lots of saved logins. That's great except a number of the saved logins do NOT populate sign-in on the website. Thanks for any suggestions to fix this problem.

すべての返信 (3)

WestEnd
WestEnd

I have my password saves and they don't vanish like yours. And I am using ff64 with Windows 10 pro. I think it might be more related to your security software scrubbing clean any logins.

この投稿は WestEnd により に変更されました

fredwehr
fredwehr 質問者

Thanks for quick reply - a bit baffling that some "saved" logons work, some don't. Boston Globe works, Home Depot doesn't. Hmmm

McCoy
McCoy

Hello fredwehr,

Your system details show that you have RoboForm Password Manager installed - would you please disable it and see if that will make a difference  ?

You could also check the value of the preference "signon.rememberSignons" on the "about:config" page :

Type in the address bar about:config and press Enter

Then type in the search bar signon.remember and look for the above mentioned pref. If you have to change the value, then close and restart Firefox.