Can't login to smtp-mail.outlook.com
I have recently added a Microsoft exchange account to Thunderbird. I am able to connect to and receive emails through imap, but I cannot send emails. The error I get is a 'Login Failed' error with the message 'Login to server smtp-mail.outlook.com failed.' but I have double checked that my login information is correct (and reset my password and tried again). I can also happily send emails from the webmail and from a desktop copy of Outlook. I have tried all the suggestions in the 'Cannot send messages' troubleshooting article with no success.
My outgoing server settings are:
Server Name: smtp-mail.outlook.com
Port: 587
Authentication method: Normal password
Connection Security: STARTTLS
This is a Microsoft Exchange email, I am running Thunderbird 52.9.1 on Windows 10. Any suggestions on what the problem might be?
この投稿は SamMeredith により に変更されました
選ばれた解決策
Thank you sfhowes. I did indeed have SMTP access enabled, but in navigating the admin settings I noticed that this address was set as a shared mailbox when it didn't need to be.
Changing from a shared mailbox back to a regular mailbox sorted the problem (though I'm not entirely sure why).
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選ばれた解決策
Thank you sfhowes. I did indeed have SMTP access enabled, but in navigating the admin settings I noticed that this address was set as a shared mailbox when it didn't need to be.
Changing from a shared mailbox back to a regular mailbox sorted the problem (though I'm not entirely sure why).