Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Windows 10 upgrade has jammed Thunderbird upgrade

  • 3 件の返信
  • 3 人がこの問題に困っています
  • 108 回表示
  • 最後の返信者: Der_Alte_Fritz

Der_Alte_Fritz
Der_Alte_Fritz

Upgraded Windows 10 to 1709 upgrade. When it had finished Thunderbird was not on the desktop but an update icon was there. Clicked on it and it said "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to re-boot now" Restarting does nothing and you get the same icon and message. Tried removing program from PC but get the same message Tried re-installing new version of Thunderbird and get the same message.

Upgraded Windows 10 to 1709 upgrade. When it had finished Thunderbird was not on the desktop but an update icon was there. Clicked on it and it said "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to re-boot now" Restarting does nothing and you get the same icon and message. Tried removing program from PC but get the same message Tried re-installing new version of Thunderbird and get the same message.

すべての返信 (3)

Der_Alte_Fritz
Der_Alte_Fritz 質問者

It has now done the same thing on a laptop after an Windows 10 upgrade

Der_Alte_Fritz
Der_Alte_Fritz 質問者

Have restored Windows back to previous version and Thunderbird has reappeared but is now involved in some sort of update

Der_Alte_Fritz
Der_Alte_Fritz 質問者

Thunderbird Version 52.5.0.

Thunderbird has started working again and is currently on the 52.5.0 build dated 23rd November.