login web address: https://nb.fidelity.com/public/nb/401k/home i am 100% certain the user/pw is correct browser console (does this help?) A form was submitted in the windows-1252 encoding which cannot encode all Unicode characters, so user input may get corrupted. To avoid this problem, the page should be changed so that the form is submitted in the UTF-8 encoding either by changing the encoding of the page itself to UTF-8 or by specifying accept-charset=utf-8 on the form element. home "[NoScript] Loading NoScript in document https://login.fidelity.com/ftgw/Fas/Fidelity/NBPart/Login/Response, scripting=false, content type text/html" log.js:9 Content Security Policy: Couldn’t process unknown directive ‘report-to’ (unknown) Loading failed for the <script> with source “https://login.fidelity.com/ftgw/pages/js/common/jquery.js”. Response:105 Loading failed for the <script> with source “https://login.fidelity.com/ftgw/pages/js/common/main.js”. Response:106 Loading failed for the <script> with source “https://login.fidelity.com/ftgw/pages/capability/common/defaultWeb/js/rsa/device_print.min.js”. Response:107 Loading failed for the <script> with source “https://login.fidelity.com/ftgw/pages/js/nbpart/defaultWeb/nbpart.js”. Response:160 Loading failed for the <script> with source “https://login.fidelity.com/_bm/async.js”. Response:175 Content Security Policy: The page’s settings blocked the loading of a resource at self (“script-src 'none'”). Source: call to eval() or related function blocked by CSP. (unknown) Content Security Policy: The page’s settings blocked the loading of a resource at https://login.fidelity.com/ftgw/pages/js/common/jquery.js (“script-src 'none'”). (unknown) Content Security Policy: The page’s settings blocked the loading of a resource at https://login.fidelity.com/ftgw/pages